Ensuring your public sector website is accessible to all

Date: Wednesday, 25th Sep 2024 | Category: Web Design & Development

Working in the public sector, you’re committed to serving all members of your community. But have you considered whether your website is truly accessible to everyone? UK regulations require public sector websites to be accessible to all users, including those with disabilities. Here’s what you need to know and how you can ensure your organisation complies.

Why website accessibility matters

1. It’s the law: The Public Sector Bodies Accessibility Regulations 2018 mandate that public sector websites must be accessible to all.
2. Inclusivity: An accessible website ensures all community members can access your services and information, regardless of their abilities.
3. Wider reach: Accessibility improvements often lead to better usability for all users, not just those with disabilities.
4. Positive public image: Demonstrating commitment to accessibility enhances your organisation’s reputation.

Common accessibility challenges

Many website visitors face barriers you might not have considered:

• Visually impaired users may rely on screen readers to navigate your site.
• Users with motor disabilities might navigate solely using a keyboard.
• Those with hearing impairments need captions for video content.
• Individuals with cognitive disabilities benefit from clear, simple language and consistent layouts.

Steps to ensure accessibility

1. Conduct an audit: Have experts assess your current website for accessibility issues.
2. Develop an action plan: Based on the audit, create a plan to address any shortcomings.
3. Train your team: Ensure your content creators understand accessibility principles.
4. Regular monitoring: Accessibility isn’t a one-time fix; it requires ongoing attention.

Consider accessibility as a service

Managing website accessibility can be complex, especially if your team lacks technical expertise. Many organisations find it beneficial to partner with website design companies that offer accessibility as a service. Here’s how it can help:

• Expert support: Gain access to specialists who understand the technical aspects of accessibility.
• Ongoing monitoring: Regular checks ensure your site remains compliant as content changes.
• Peace of mind: Focus on your core responsibilities while experts handle the technical details.
• Cost-effective: Often more economical than hiring and training in-house staff.

Next Steps

1. Review your current website and consider its accessibility.
2. Discuss accessibility with your team and IT department.
3. Explore partnerships with website design companies that offer accessibility services.

Remember, an accessible website isn’t just about compliance—it’s about serving your entire community effectively. By taking steps to ensure accessibility, you’re making a statement that everyone in your community matters.

To find out more about Phew Websites, please email hello@phew.org.uk or call 01234 779050.